Home Care Preferred has been established since 2012 and is delighted to bring award winning care to St. Albans and the surrounding areas.
The branch is operated by Ken Waterhouse who is the founder and Managing Director of the company. Ken has worked in the healthcare profession since 1989 and is highly experienced at leading award winning care organisations.
Ken is joined at the St. Albans branch by Registered Manager, Faye Maurer, who shares his passion for providing the best care possible. The St. Albans team will maintain all the special signatures of Home Care Preferred ensuring each client receives support tailored to their individual needs.
The branch provide support from a few hours a week through to full time live-in care and everything in between.
Contact us today for a friendly chat and to see if our home care services may make life a lot more enjoyable for you or your loved ones.
“Excellent service, very reliable, caring. I received just the support I needed. The staff member was very kind and reassuring.”
“I have been delighted with the warmth and care I have received! Very, very good. Excellent value for money!”
“I have found the carers to be extremely valuable during my time of recovery post-operation. They have also taken care of my husband who has dementia.”
“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia”
“In the 6 years of having working closely with at least 3 agencies, and 11 carers, this is the first time I have found cares who have been so spot on, loving, gentle, friendly, warm and genuine. They stick to the routine and my nana is happy as can be. They are consistent, on time, work well together and so very helpful and positive. So grateful and happy.”
“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia.”
“This is my first experience of needing help at home. I have been very impressed by the standards of best practice employed by Home Care Preferred. By the intelligent and well informed standards of care. The willingness and ability to help in any way needed or requested. Also the meticulous attention to checks that the care given is accurate and of high quality. The courtesy of keeping client informed of any changes.”
“My parents are really delighted with the care and assistance that the carer provides to them. He always arrives promptly and my dad who is 91 is so grateful for help washing and dressing, it makes him much less tired and able to cope and enjoy his day. The carer is very kind, patient and aware of both my parent’s physical capacities. He is also excellent company and is just a pleasure. The carer organises my father’s medication, gives it to him, puts in his hearing aids, helps wash and dress him and gives him breakfast, He recognises my father’s need for engagement and they have good chats. I feel my parents are in the best and safest hands and that is all you can ask for.”