A GUIDE TO BEING A VISITING IN CARER IN DEVON

This is when a person visits a client in their own home and assists them with their day-to-day needs.

What are the duties of a visiting carer?

The tasks are varied but can include: Preparing meals; Domestic help; Personal care; Shopping; Medication administration; Support getting out and about; Companionship & emotional support.

How long is each visit to the client’s home?

A visit is a minimum of one hour. This can be longer depending on the support required by the client. It is important to us that neither the client nor the carer feels rushed.

Who organises everything?

We do! We take care of breaks, holidays, the carers pay, national insurance & tax, training, reviews, and of course we deal with any issues that may arise.

What hours will I work?

Our working arrangements are flexible. We employ full and part time team members. We agree on hours that carers are available and work hard to accommodate carers requirements.

How are carers selected and matched to clients?

We ensure that carers have the right skill sets before placing them with a client. In addition we match the personality of carer and client.

Do I need to drive and have a UK driving license?

This is an advantage but not essential.

What are clients like?

Our clients come from a wide range of backgrounds and their support needs vary greatly. It is rare that our carers do not become fond of the people they support. Most clients live in comfortable homes in good locations.

Is there someone on call if there are problems?

Yes, there is a management team on call 24 hours a day in case of any problems. We keep in regular touch with our carers, always ensuring everyone is safe and happy.

Will I receive training?

Yes. Training is very important to us. As a minimum, all our carers have training in first aid, medication administration, health & safety, infection prevention & control, manual handling, customer care, safeguarding, fluid and nutrition. Every team member also has induction training which includes customer service coaching.

Do I need to have experience as a carer to apply to Home Care Preferred?

Not necessarily. We can give you training on all the practical aspects of care work. If you are a kind person who has good common sense, a can-do attitude and empathy for others then we would love to hear from you.

What is the process to become a carer?

Firstly complete an on-line application which you can find on our website. If we feel you may be suitable, we will arrange a telephone screening. The next stage is a face-to-face interview. If successful we will offer you a position and book in training dates.

What are some of the advantages of being a visiting carer with Home Care Preferred?

Having a job that is highly rewarding.
Building a professional relationship with clients and their family.
Flexible working hours
Being part of a company that supports their team and values the work they carry out.
Potential for career progression.
Holidays, tax and national insurance are all taken care of for our team
Having enjoyment with clients.

How can I find out more information?

Call and speak to one of our friendly team who will be very happy to answer questions. T: 020 8004 1603
Email us info@homecarepreferred.com or visit homecarepreferred.com

What our team are saying

“Thank you, Nikki, for being so amenable in your approach and responsive the actions suggested by myself and Lucy”

Stephan

“The support from yourself and Steph has been outstanding thank you again”

Barbara

“I forgot to say earlier but the way you helped the situation with B this morning really was amazing. You know exactly what you are doing and im glad i have you for guidance in times like that”

Lottie

“Thank you so much!! I really appreciate it!! I literally can’t fault you one bit. Thank you so much You are a star!! thank you so so so much”

Chloe

“Thanks for the update - I feel very lucky to have such a caring manager”

Lottie

“K called today after Steph had been to do an assessment. She says Steph was "Utterly wonderful" and explains how Steph communicated with the Personal Independence Payment assessor that was on the phone and K was feeling very frustrated. Steph also cleaned her oven! She was quite worried about having people in to assist her seeing as she is quite young, but Steph has demonstrated the fact that she needn't worry at all”

“Thank you to Steph for all her help, she acts like lightening whenever I call her”

Barbara

“Just want to say to everyone, thank you, like really thank you! I’ve had a fantastic first week. You have ALL made me feel super comfortable and made me feel so relaxed into this role which quite frankly, I’ve been terrified to try for years”

Ollie

“A huge thank you to both Steph and Nikki for all you do for the clients and staff. You guys are AMAZING”

Savannah

“Thank you for all your support, you are both amazing”

Roberto

“To the most amazing manager and team leader ever. You are both fantastic at your jobs, and I am so thrilled to have had the opportunity to work with you both. Enjoy your treat, lots of love”

Zara