What our team are saying

“Thank you, Nikki, for being so amenable in your approach and responsive the actions suggested by myself and Lucy”

Stephan

“The support from yourself and Steph has been outstanding thank you again”

Barbara

“I forgot to say earlier but the way you helped the situation with B this morning really was amazing. You know exactly what you are doing and im glad i have you for guidance in times like that”

Lottie

“Thank you so much!! I really appreciate it!! I literally can’t fault you one bit. Thank you so much You are a star!! thank you so so so much”

Chloe

“Thanks for the update - I feel very lucky to have such a caring manager”

Lottie

“K called today after Steph had been to do an assessment. She says Steph was "Utterly wonderful" and explains how Steph communicated with the Personal Independence Payment assessor that was on the phone and K was feeling very frustrated. Steph also cleaned her oven! She was quite worried about having people in to assist her seeing as she is quite young, but Steph has demonstrated the fact that she needn't worry at all”

“Thank you to Steph for all her help, she acts like lightening whenever I call her”

Barbara

“Just want to say to everyone, thank you, like really thank you! I’ve had a fantastic first week. You have ALL made me feel super comfortable and made me feel so relaxed into this role which quite frankly, I’ve been terrified to try for years”

Ollie

“A huge thank you to both Steph and Nikki for all you do for the clients and staff. You guys are AMAZING”

Savannah

“Thank you for all your support, you are both amazing”

Roberto

“To the most amazing manager and team leader ever. You are both fantastic at your jobs, and I am so thrilled to have had the opportunity to work with you both. Enjoy your treat, lots of love”

Zara

What our customers say

“Excellent service, very reliable, caring. I received just the support I needed. The staff member was very kind and reassuring.”

Lucia

“I have been delighted with the warmth and care I have received! Very, very good. Excellent value for money!”

John F

“I have found the carers to be extremely valuable during my time of recovery post-operation. They have also taken care of my husband who has dementia.”

R.H

“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia”

Jackie N

“In the 6 years of having working closely with at least 3 agencies, and 11 carers, this is the first time I have found cares who have been so spot on, loving, gentle, friendly, warm and genuine. They stick to the routine and my nana is happy as can be. They are consistent, on time, work well together and so very helpful and positive. So grateful and happy.”

Jacquine G

“Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails – as I live in Australia.”

Jackie N

“This is my first experience of needing help at home. I have been very impressed by the standards of best practice employed by Home Care Preferred. By the intelligent and well informed standards of care. The willingness and ability to help in any way needed or requested. Also the meticulous attention to checks that the care given is accurate and of high quality. The courtesy of keeping client informed of any changes.”

P.B

“My parents are really delighted with the care and assistance that the carer provides to them. He always arrives promptly and my dad who is 91 is so grateful for help washing and dressing, it makes him much less tired and able to cope and enjoy his day. The carer is very kind, patient and aware of both my parent’s physical capacities. He is also excellent company and is just a pleasure. The carer organises my father’s medication, gives it to him, puts in his hearing aids, helps wash and dress him and gives him breakfast, He recognises my father’s need for engagement and they have good chats. I feel my parents are in the best and safest hands and that is all you can ask for.”

Jude D