Meet The Barnet Team

Shir Li Lim

Shir-li Lim, Care Manager/Director

Shir-Li graduated from Sheffield Hallam University as a Physiotherapist but soon realised that her passion was for the care sector and decided to pursue opportunities in the care sector.

Shir-Li first worked in the care sector as a Support Assistant for Home Care Preferred in Winchmore Hill and soon progressed to the role of Team Leader. After some time as a Team Leader Shir-Li wanted to explore other roles in the care sector, she then became a Care Coordinator and shortly afterwards an in-house trainer. She wanted to share her knowledge and experience beyond the setting of a care agency and so left Home Care Preferred Winchmore Hill to pursue a career as a trainer for World of Work. During her time at World of Work, she taught the Health and Social Care Diploma Level 2, 3 and 5 and helped others to progress within their job role. She wanted to make sure that the individuals she taught were able to provide the high-quality person-centred care that she had learned to provide with Home Care Preferred Winchmore Hill.

Shir-Li has always had a strong desire to work in care, even from a young age. In her spare time Shir-Li enjoys researching new innovations in the care sector and catching up with friends and family.

“The feeling after supporting a client is the most amazing feeling. It makes me a happier person!”

Angie Sow Fong Ng

Angie Sow Fong NG, Finance Director

Angie started her career as a banker in 1982 and obtained her degree in Business Studies with a specialisation in UK Banking.

After having worked in banking for more than 30 years, Angie decided to retire and follow her passion for business by opening a care agency with her daughter Shir-li.

Angie has always had a caring and compassionate streak. She had cared for her terminally ill mother as well has her grandfather. Angie herself has also suffered an aneurysm and, for a time, engaged a private nurse to look after her.This experience of both receiving and delivering care gives Angie a unique perspective as a provider.

Angie is a very family orientated individual. In her free time, she enjoys cooking, reading and completing Sudoku puzzles.

Qua Boon Leon

Qua Boon Leon, Community Relations Director

Qua is Angie’s husband. He has worked in the banking and insurance industry for close to 20 years. Prior to this Qua worked in Singapore for 8 years in engineering and telecommunications.

“Care services are part and parcel of life; it does not always encompass the elderly but a variety of age groups.” – Qua

Qua was made aware of the importance of quality care when Angie sustained an aneurysm. Qua helped to find a carer and helped in her recovery.

In his spare time Qua enjoys reading, travelling, cooking and spending quality time with friends and family.

Diann Desousa

Diann DeSousa, Care Coordianator

Diann grew up in Kuwait and moved abroad to pursue her bachelor’s in Psychology and Sociology. From an early age, she knew she wanted to help people and in 2018 she got the opportunity to work in the care sector as a Support Assistant with Home Care Preferred. She knew immediately it was the right choice for her and with Shir-Li’s guidance and support, she soon progressed to be a Team Leader. In March 2022 Diann became the care coordinator for the company.

Diann is a fun-loving person who works well with people of different age groups. She enjoys challenges in life and is willing to explore new adventures. When she is not working, she likes spending time with her family especially her nephew’s, watching a movie, or reading a book.

“Working in the care sector means every day is different and holds a new challenge but at the end of the day it also gives you job satisfaction. Just knowing that you made a difference in someone life, and because of you, someone can live a happy and independent life in their own home.”


Michaela Curtis, Team Leader

Michaela has worked in the care sector since 2012. . She joined Home Care Preferred in Barnet in 2021 as a Support Assistant and was promoted to a Team Leader in the summer of 2023.

Michaela particularly  enjoys helping and training new team members and finds the care profession highly regarding. Out of working hours, Michaela enjoys trying new cuisines and spending time with family and friends.

Ken Waterhouse

Ken Waterhouse, founder of Home Care Preferred

Ken started in the care sector in 1987 when he opened his first care home. Since then he has owned and operated award winning care environments before launching his first domiciliary care service, Home Care Preferred.

Since Home Care Preferred started in 2011 the company has gone from strength to strength. During the steady growth the focus has always been on striving towards an excellent standard of care and delivering a highly personal service. Outside of work Ken loves spending time with his family and friends. On the top of his long list of interests is music.

Equally important, our amazing Support Assistants

Our Support Assistants are a diverse group of people. The common thread is that they all share the values of Home Care Preferred and are passionate about making a positive difference to the lives of our clients.

We recruit people who have a can do attitude, people that hold good communication skills, and are honest, fair and who have empathy for those they support.

Since our opening we have recruited some of the kindest and most genuine people available. We are very proud of our Support Assistants and feel confident our clients will be glad to have any of our team members support them in their home.